CUPS Coffee & Tea shop in Roanoke, VA were tired of their customers being rude while ordering their drinks…so they did something major about it!
They decided to charge more to rude customers, creating a board that read:
“One small coffee”
“One small coffee, please”
“Hello, I’d like one small coffee please.”
“I decided because I need to solve all the injustices of the world to start charging more for people who didn’t take the time to say hello and connect and realize we’re all people behind the counter,” said manager Austin Simms.
It’s a lesson that no matter how tired or busy you are, it’s not ok to be mean and impolite to those around you! You literally could save money by being nice at this place.